Google NewsAmazon axes more than 100 customer service managers  FortuneVerizon (VZ) Enhances Customer Service With GenAI Integration  Yahoo FinanceHow to complain effectively over consumer concerns  NBC DFWHow did customer service get so bad?  Financial TimesParloa, a conversational AI platform for customer service, raises $66M  TechCrunchShe Painted a Few Champagne Bottles. Then Came Meta's Customer Support Hell  WIREDHow the McKesson Medical-Surgical customer service team helped healthcare customers during COVID-19  McKessonAmazon layoffs hit customer service representatives  QuartzAmazon Layoffs 2024: What to Know About the Latest Customer Service Job Cuts  InvestorPlace


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